De bal zit in een mooie verpakking. De standaard die meegeleverd wordt is oké, maar ik zou zelf een andere standaard kopen. Wat echter het meest tegen viel is de kwaliteit van de print. Voor dit geld had ik een beter kwaliteit verwacht. Het komt niet overeen met de foto’s op de website. Als dit realistischer was geweest had ik niet voor deze bal gegaan. Dit maakt dit design object toch minder aantrekkelijk om naar te kijken.
Hi Milou, thanks for your review! Wow, this is the first time we heard that feedback about any of the balls, especially the Blurry Night has never been changed and is exactly the one we have on the photos. If you are so dissatisfied, you can of course return it. Best, Leo
I was so excited to finally get my basketball, but unfortunately, no ball holder was included! I don’t think it shipped separately. Did you forget to include it, or was it mistakenly left on the site?
Hi Fahrshad, thanks for your review! Potentially the team forgot to include one in the package, we will solve this. :)
Love it
Hi! For me have been an amazing experience except for the delivery that had some problems but in the end we solved everything
I came across Comrade Berlin a while back on Instagram and knew that some day I would buy one of the basketballs, but I was unsure about the previous designs. Once they dropped the Kintsugi, I knew that this was the one for me. Fits perfect in my bookshelf close to a book about the Japanese concepts in Wabi Sabi, Kintsugi being one of them.
I am delighted to have this ball and can’t wait for all my guests to notice it.
Very fine quality for this piece of art. Efficient ordering, on-time delivery, and very good contact with the designer. The base stand and small pump allow the art balloon to be set up as soon as the parcel is opened. The gift recipient is delighted!
I gifted it to my son who is passionate about art and design, he really loved it. Plus with the base fits perfectly centerd into a kallax and looks amazing.
An absolutely amazing gift for a basketball lover who also loves decor and design.
still waiting for it to be shipped
Hi Kiro,
as described in your tracking number / shipping confirmation we shipped your order straight away.
Unfortunately it was caught like millions of other orders from online shops all over Canada in the biggest post strike ever (if I read the news right). This is super annoying, but unfortunately not something we can control.
The package has been in your city for a while now and should be delivered any day, fingers crossed!
Appreciate your understanding, as we cannot really fight a nation-wide post strike as a small company. All the best, Leo
Na amezig design on an excellent quality ball, really an eye catcher for showing in the house. Service form the store also perfect, respons within hours, really kind and helpful! World definatly recomend!!
3rd ball purchased and never disappointed
Fast delivery and the quality is always there
Keep up the good work
My paid order was never delivered.
Hi Martin! Have you checked the tracking number? Item has not made it to you in time due to delivery delays in Czech, but is already in your local post office and should be delivered first thing after Christmas. Will be in touch via email for compensation for this delivery delay - my apologies!
I don’t know. I haven’t recieved ball yet. It means no christmas gift. I hope it will be really fine otherwise it will be a huge disappointment.
Hi Nikola! Have you checked the tracking number? Item has not made it to you in time due to delivery delays in Czech, but is already in your local post office and should be delivered first thing after Christmas. Will be in touch via email for compensation for this delivery delay - my apologies!
Je suis ravie du suivi et du service client ! Un petit soucis de socle qui a été très rapidement pris en charge par Léo, qui a su répondre avec une rapidité et courtoisie et surtout nous trouver une solution efficace !
Le ballon est très beau, mon mari l’a adoré ! Un super cadeau de noel qui trône maintenant dans notre salon.
Encore merci pour tout Leo et a toute ton équipe !
A bientôt pour une nouvelle commande !
Hi Aurélie,
please contact us via email and we can get this sorted.
Hope everything else is great, surprised with the '1 star' - thank you!
I preordered 2 Kintsugi balls and they arrived one week before christmas which was awsome since they were gifts for our balling sons. I guess they came right out of production from china. Look and feel is great but the chemical smell after unpacking was very intense. We had to leave them unpacked in the garage untill christmas to get rid of the bad smell. Sadly one of the ball holders was broken too.
Unfortunately I still didn’t get it. Even that I order it before more than month. It was suppose to be a Christmas present… so it’s hard to rate something I needed to have latest yesterday.